Introduction to the online store – General terms of use

The use of our online store and the realization of your purchases through it are determined and governed by the following terms and conditions. Before entering and using the online store, www.loloshop.gr read carefully and make sure that you understand and agree with these terms, rules, statements and conditions, as your further use and browsing of the website www.lolosocks.gr implies your explicit and unconditional consent and acceptance.

The Company reserves the right to unilaterally modify or change the content of the website www.lolosocks.gr at any time without prior notice to users. Visitors / users are responsible for periodically checking for changes to these terms of use. The Company informs the users through this website for any changes in the terms of transactions. Any modification or change is not valid and does not affect orders already placed to be executed. The terms and conditions of use of the website and the transactions carried out through it, do not affect provisions of mandatory law of Greek law. The contracts of the online store are made in the Greek language, which you declare that you understand (writing and reading). The use of the online store by minors or by persons lacking legal capacity is prohibited.

By entering you declare that you are an adult and have legal capacity, and you undertake that you will not allow the use of your data and passwords by minors or persons who have no legal capacity. If your data and passwords are used in this way, you are responsible. For this reason, please follow the basic rules of online transaction security.

Information & products provided:
The Company is committed to the quality, completeness and validity of the information presented on its website, as well as to the essential features of the products posted on the website, as well as to the accuracy of the information regarding the services provided by the Company’s online store. . In the context of good faith, the Company is not responsible for technical or typographical errors, which may have occurred unintentionally or due to interruptions of the website by force majeure.
Limitation of Liability:
The Company cannot guarantee the availability of the displayed products. However, it is committed to informing consumers in a timely manner about their unavailability.
The Company is responsible only for gross negligence and deceit, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.

The online store of the Company is not responsible for any technical problems that may occur to users when they attempt to access the website or during their visit to it and are related to the operation or compatibility of their own infrastructure with the use of of the website. Also, the Company does not bear any responsibility for acts or omissions of third parties and especially unfair interventions of third parties in products and / or services and / or information, available through its online store. Where this website contains references to third party websites, www.lolosocks.gr is not responsible for the content of these pages, as well as for any damage or harm that may arise from their use, as the visitor has access to them exclusively with his own choice and responsibility.

Delivery Delay
Our Company makes every effort for the timely and proper delivery of your Products, however we reserve the right that the delivery of your Product (s) may be delayed in case, indicatively, that (a) the Product is delayed to be sent by our supplier due to eg sticking to its transport, force majeure, etc., with the result that we do not have it in our warehouses when we calculate, (b) there is a force majeure event, such as extreme weather events, strikes, or any other event outside our sphere of influence and control which may affect the transport and delivery of your order, (c) there is a lack of sufficient stock. In the above cases we will contact you to ask you if you want to deliver the order without the Product that has been delayed or is not available, or to suggest you an alternative, or to inform you about the delivery time of the product that is not immediate available. In case you are not satisfied with our offer, you have the right to cancel the order in part or all of it and get back any money you have paid. In case of delay you can contact our Company at 2314043000 or at the email address info@lolosocks.gr where you can declare the cancellation of your order in whole or in part.

Products delivery
Place of delivery: The Products are delivered to the address stated during the order, within the Greek Territory.
Method and time of delivery: The delivery time of the Products you have ordered depends on many factors as there may be delays for reasons not our responsibility (relevant section late delivery). The Products are sent exclusively through the company ELTA courier for the Greek Territory. In particular, the following applies, subject to reasons of force majeure and not attributed to our fault: Subject to what is explicitly defined in these Terms of Use, if your order is completed by 12:00 p.m. from Monday to Friday, the delivery times are as follows: the Products are delivered in Attica, Thessaloniki, Patras and other major urban cities of Greece within one (1) working day and on islands within two (2) – three (3) working days days. Note that because the orders during their invoicing are connected to the Online system of the courier companies that we cooperate with and are mentioned here, it is not possible to send your products with another courier company of your choice. Product deliveries take place from Monday to Friday from 9:00 a.m. until 5:30 p.m.

Payment methods
The following payment methods are available. You are asked to choose one of the following methods for each purchase, as there is no possibility of a combined payment method for the same order. COD method: Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver your products to you, you pay in cash the value of your order.
Payment by debit or credit card: Payment upon completion of the order with the security of Eurobank transactions.

Order cancellation
Order cancellation by User. In the event that upon receipt of your order, we find any sudden shortage of any of the Products you have ordered or delay in delivery, unexpected, or temporary unavailability and any other issue – problem that makes your order partial acceptable and enforceable on our behalf we will contact you directly at the contact details you have stated to us when submitting your order in order to agree with you any modification, correction and / or cancellation of your order.

Use of coupons
The use of coupons can not be done in combination with other discounts or offers

User Obligations:

The users of the website of the online store www.lolosocks.gr accept and commit that they will not use the online store of the Company for sending, publishing, and in general in any way transmitting illegal, harmful, threatening, racist, offensive, defamatory, defamatory, defamatory , vulgar, obscene, libelous or harmful to minors content. The above content may not be retransmitted in accordance with the law and the provisions in force. In addition, the visit to the website www.lolosocks.gr and the realization of transactions through it must be done for personal and private use and exclusively for legal purposes and in a way that does not restrict or prevent its use by third parties. The visitor is obliged to use the website in accordance with the law, good manners and these terms, and not to perform acts or omissions, which may cause damage or malfunction or affect or endanger the provision of services of www.lolosocks.gr

Users are not entitled to transmit inside information and confidential information obtained or disclosed as part of a transaction or covered by confidentiality agreements, or information that infringes any patent, trademark or secret, copyright or other proprietary rights. Finally, users may not intrude on and install software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or block any computer software or hardware, intentionally or unintentionally, because any such action violates the applicable Greek and Community legislation and its provisions. Furthermore, users are not allowed, visiting the Company’s website, to harass third parties in any way and or use the Website to collect or store users’ personal data


The COMPANY, created this website with the sole purpose of serving their customers. The website www.lolosocks.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.lolosocks.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement relates exclusively to your personal data, which you provide to us during your orders on this website.

What is personal data?

Personal data is information that identifies you directly or indirectly. Indirect means in conjunction with other information, such as your name, mailing address, email address and telephone number, or a unique device identification number.


The information provided voluntarily by the users of the mentioned website, is used by www.lolosocks.gr, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and to execute their orders. The information collected by www.lolosocks.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Www.lolosocks.gr does not distribute to any other organization or partner that is not connected to www.lolosocks.gr the email addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

The technology of cookies is used on the website. Disabling cookies will make it impossible to easily browse the website and therefore users accept this operation from the beginning. When you visit the website for the first time, a permanent “cookie” (a small text file) will be set and stored on the user’s hard drive. Cookies are used during your consecutive visits to the website to “personalize” it. You can visit the website without the permission of cookies, but you will not be able to use all the features of the website or enjoy its specific features. To change your cookie settings, refer to the “Help” menu of the browser.

Gathering information

Www.lolosocks.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to info@lolosocks.gr.

Use of Information.

Www.lolosocks.gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from www. lolosocks.gr, (3) information that the user gives us in entries of competitions that take place from time to time, (4) information that the user gives us when connecting through another platform (applications ios, android, Facebook, Google). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your e-mail address, your phone number, credit card details, the method of payment of the order. and more specific information, such as shipping details of an order, billing details or details about the offer you have requested. Www.lolosocks.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by www.lolosocks.gr, (iv) special offers of www.lolosocks.gr, (v) activation of telephony or internet service, (vi) receipt of gifts after a lottery. You can choose whether or not you want to receive such communications from www.lolosocks.gr by sending your request via e-mail to info@lolosocks.gr

Access to Information.

Every order process requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of legal holder is required for the first and only time is ensured in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of www.lolosocks.gr. The submission of your personal data by you means that you consent to this data being used by the employees of www.lolosocks.gr for the reasons mentioned above. Www.lolosocks.gr requires its employees and the maintainers of its website to provide its users-customers with the level of security mentioned in this Privacy Statement. In no other case can www.lolosocks.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which has been collected online without your prior consent (for example in case of a court decision).

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer Data for Advertising Purposes To continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending a message to the phone email, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.

Legal Obligations and Legal Defense We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing the loss, fraud, or any other misuse of our services and information systems. We may also use your personal information for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.



Tax Identification Number EL143770937